Terms & conditions

These terms apply when you buy from CozySwim, operated by [registered business name] (ABN [ABN]). By placing an order you agree to them. They are governed by the laws of New South Wales.

Prices are in Australian dollars and include GST. We may change prices, but the price you see when you place your order is the price you pay.

Some products are sold before they arrive in our warehouse. The product page shows the expected shipping date. If we expect to miss it by more than 14 days we'll tell you, and you can cancel for a full refund at any time before your order ships.

We deliver within Australia with Australia Post for $9.95, or free on orders over $150. Delivery times are estimates. Risk passes to you when the parcel is delivered to the address you gave us.

See our shipping & returns page. In short: 30 days to exchange or return an unworn parka; personalised parkas only if faulty.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

The parka is a garment for keeping warm after swimming. It is not a flotation aid or a life jacket and must not be worn in the water. Keep it away from heaters and open flames. Children should be supervised around water at all times.

Questions about these terms: [email protected].